BLACKDIAMOND CONSULTANTS LLC
BLACKDIAMOND CREDIT REPAIR LLC
PRIVACY POLICY
Effective Date: June 2026
Blackdiamond Consultants LLC ("Blackdiamond Credit Repair, Blackdiamond Credit Repair LLC, "Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard information obtained through our websites, forms, contracts, communications, and services.
By accessing our website, submitting information, requesting services, signing agreements, or otherwise interacting with us, you acknowledge and agree to the practices described in this Privacy Policy.
1 - INFORMATION WE COLLECT
We may collect personal information including but not limited to:
Name
Mailing address
Email address
Telephone number
Date of birth
Government-issued identification
Social Security Number
Credit reports
Credit bureau information
Financial account information
Payment information
Utility bills
Proof of residency
Employment information
Documents uploaded by you
Communications between you and our company
Website usage information
Device information
IP address
Browser information
Cookies and analytics data
2 - HOW WE COLLECT INFORMATION
Information may be collected when you:
Visit our website
Complete an online form
Request information
Contact us by telephone
Interact with our automated telephone systems
Submit documentation
Sign agreements
Request services
Make payments
Send emails or text messages
Communicate with our representatives
3 - HOW WE USE INFORMATION
We may use collected information to:
Provide requested services
Process transactions
Verify identity
Request documentation
Communicate regarding your account
Schedule appointments
Deliver customer support
Send service-related notifications
Improve our services and website
Detect fraud and abuse
Maintain security
Comply with legal obligations
Protect our rights and property
4 - Telephone Calls and Interactive Voice Response (IVR)
When you contact Blackdiamond Consultants LLC by telephone, including through any of our local, toll-free, or business telephone numbers, you may be presented with automated menu options, call routing systems, or Interactive Voice Response (IVR) systems.
By selecting service options, requesting information, requesting assistance, or otherwise interacting with our telephone systems, you consent to receive communications related to your inquiry, including telephone calls, emails, and text messages regarding the services you have requested.
For example, callers who select a service option such as credit repair assistance may receive follow-up communications including requests for documentation, account updates, appointment scheduling, status notifications, and other service-related communications necessary to assist with their request.
Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
5 - SMS AND MOBILE COMMUNICATIONS
By voluntarily providing your mobile telephone number and expressly opting in, you consent to receive text messages from Blackdiamond Consultants LLC regarding:
Account updates
Service updates
Appointment reminders
Payment reminders
Document requests
Customer support communications
Account-related notifications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
Consent to receive text messages is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be sold, rented, or shared with third parties except as required to provide messaging services, comply with legal obligations, or protect our rights.
6 - MOBILE INFORMATION PROTECTION
Mobile phone numbers, SMS consent records, and text messaging opt-in information are maintained securely and are not sold, rented, transferred, or shared with third parties or affiliates for marketing purposes.
7 - EMAIL COMMUNICATIONS
By providing your email address, you consent to receive communications related to your account, requested services, customer support, operational notices, and service-related updates.
You may unsubscribe from promotional communications at any time.
8 - COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:
Improve website functionality
Analyze visitor behavior
Measure advertising effectiveness
Maintain security
Enhance user experience
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
9 - PAYMENT PROCESSING
Payments may be processed through third-party providers including payment gateways, merchant processors, and financial institutions.
We do not store complete payment card information on our website servers.
10 - THIRD-PARTY SERVICE PROVIDERS
We may utilize third-party service providers to assist with:
Website hosting
Data storage
Customer relationship management
Payment processing
Messaging services
Analytics
Customer support
Marketing operations
Security monitoring
These providers may access information solely as necessary to perform services on our behalf.
11 - INFORMATION SHARING
Blackdiamond Consultants LLC does not sell personal information.
We may disclose information:
To service providers assisting us in business operations
To payment processors
To technology providers
To customer relationship management platforms
To communication service providers
To legal authorities when required by law
To protect our legal rights
To prevent fraud or unlawful activity
In connection with a merger, acquisition, or business transfer
12 - DATA RETENTION
We retain information only for as long as reasonably necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
Protect our legal interests
13 - DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
14 - CALIFORNIA PRIVACY RIGHTS
California residents may have additional privacy rights under applicable California law.
Subject to verification and applicable legal limitations, California residents may request:
Access to personal information collected
Correction of inaccurate information
Deletion of certain personal information
Information regarding categories of collected data
Information regarding categories of disclosed data
Blackdiamond Consultants LLC does not sell personal information as defined by applicable California privacy laws.
To exercise privacy rights, California residents may contact us using the information provided below.
15 - DO NOT TRACK SIGNALS
Certain web browsers may transmit "Do Not Track" signals. Because there is no universally accepted standard governing such signals, our website may not respond to them.
16 - CHILDREN'S PRIVACY
Our services are intended for individuals eighteen (18) years of age or older.
We do not knowingly collect personal information from children under thirteen (13) years of age.
17 - BUSINESS TRANSFERS
In
the event of a merger, acquisition, asset sale, financing transaction, or other
business transfer, personal information may be transferred as part of the
transaction.
18 - CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time.
Changes become effective upon posting to this page.
Continued
use of our website or services after changes are posted constitutes acceptance
of the revised Privacy Policy.
19 - CONTACT INFORMATION
Blackdiamond Consultants LLC
For privacy-related requests, questions, or concerns, please contact us through the contact information listed on our website.
Last Updated: June 2026